Account/Billing

My FINAL FANTASY XI account has been compromised.

I am not sure what region my FINAL FANTASY XI account belongs to, is there a way to check?

Even though I started using the Square Enix security token, the account was accessed by an unauthorised third party!

I paid but my character has not been transferred.

If I want to remove one of my characters and create a new one will I have to pay extra?

In-Game/Game Contents

The Mog Wardrobe

Character Reactivation Service - Restoring a deleted character

Online manners and account penalty policy

I purchased the registration code, but I don't have the expansion disk. Is it okay if I borrow the expansion disk from friends?

Why can't I copy the entire Macro Set (Book)?

Products & Services

How do I join and play the FINAL FANTASY XI Free Trial?

How do I convert my Trial account to a full FINAL FANTASY® XI account?

How do I register the reward code for the Chocobo Shirt and/or the Destrier Beret?

I would like to buy a localised version of Seekers of Adoulin on Xbox 360 but cannot find it anywhere.

How do I uninstall the Steam version of FINAL FANTASY XI?

Technical Support

I cannot login with a specific character

I am encountering connection issues while playing

[PC] Copying DXDIAG Information for Support

FINAL FANTASY XI Error "FFXI-2003"

I get the message, "Failed to initialize Direct3D" when I select "Play." What should I do?