Knowledge Base Search
KB Article: 45826
KB Category: [Technical Support]
KB Sub-category: [Other] [Update / Patch] [Connectivity / Network] [ Sound] [ Installation]
[PC] Copying DXDIAG Information for Support
To provide your DXDIAG information to support, please follow the following steps:
1. Select the Window Key on the keyboard, then hit R key
2. Type DXDIAG
3. Hit Enter
4. Select Save All Information
5. Save the file
6. Open the DXDIAG file
7. Select all the content in the file by CTRL + A
8. Copy the content by CTRL + C
9. CTRL + V and paste the content to the supplied form
1. Select the Window Key on the keyboard, then hit R key
2. Type DXDIAG
3. Hit Enter
4. Select Save All Information
5. Save the file
6. Open the DXDIAG file
7. Select all the content in the file by CTRL + A
8. Copy the content by CTRL + C
9. CTRL + V and paste the content to the supplied form
