Important Announcements


Square Enix European Support Centre Limited Services – COVID-19 Update (May 11)

During this extraordinary period, we continue to ensure the health and safety of our employees, while also attempting to reply to all of your queries as quickly as possible. Regrettably, the live contact phone and chat options are currently unavailable. Please find all details here.

Important Information about Account Access Recovery

If you are having issues accessing your account, please check here.

PlayStation®4 Troubleshooting

If you have issues accessing the game on your Playstation®4, please check this article.



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