We regret to announce that due to staffing difficulties, the EU Support Centre live chat service is temporarily unavailable.
We are very sorry for any inconvenience this may cause and hope to resume chat support as soon as possible.
Please note that phone support also remains unavailable at present due to the Covid-19 situation.
We encourage you to make use of the in-game Knowledge Base articles in the Support Desk menu or from the Support Centre website at
https://support.eu.square-enix.com/ before submitting a ticket.
We thank you for your patience and understanding in this matter.
[Date & Time]
From May 26, 2021
[Details]
Chat Support Service unavailable
[Cause]
Limited staff
[Affected Services]
Chat support