Account/Billing

How do I delete my account(s) or data?

How do I change my registered information?

If I have multiple PlayOnline IDs, will I need a different Square Enix account for each of these IDs?

I want to deactivate/cancel my account

How to reactivate a Service Account

In-Game/Game Contents

Can I give the Square Enix account to someone or share it with them?

Products & Services

Can I access online services unique to other regions?

How long does the security token's battery last?

One Time Passwords

How to Activate a Software Authenticator

Security Tokens

One-Time Passwords: Software Authenticators, Security Tokens and Software Tokens

I cannot log in to my account.

What is the number written on the back of the security token?

How long does the security token's battery last?

I would like to remove the Security Token from my account.

Software Token

What is a One-Time Password/Square Enix security token?

What is an Emergency Removal Password?

I lost my Emergency Removal Password.

I accidentally selected the wrong language when setting up my Software Token.

How do I remove a Software Authenticator or Software Token from my Square Enix account?