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2022/10/14 09:00 from FINAL FANTASY XI

Recovery from Account Management System Issue (Oct. 13)

The payment processing company experienced technical difficulties with its system at the time below.

As a result, an error may have occurred when using Amazon Pay for the transactions listed below, but the issue has been resolved and the system can now be used normally.

[Date & Time]
Oct. 13, 2022 16:30 to 18:30 (GMT)
Oct. 13, 2022 17:30 to 19:30 (BST)

May have been unable to perform the following transactions on the Square Enix account management system using Amazon Pay:
- Purchasing expansion content
- Applying for World Transfer Service
- Charging Square Enix Crysta

- Customers using Amazon Pay as their payment method

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