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2020/03/26 02:00 from FINAL FANTASY XI

Square Enix European Support Closed – COVID-19 Update (Mar. 25): Follow-up

The teams at Square Enix have been hard at work to get our support staff back online and we are happy to inform you that the European Support Centre has now resumed email support.

If you have already submitted a query to us, please rest assured we are doing our best to get back to you as soon as we can.

We continue to encourage you to make use of our Knowledge Base articles at before submitting your questions.

Please note that phone and live chat options will be unavailable until further notice.
We are working to restore full service as soon as possible and will provide updates as soon as we can.

Thank you for your patience and bearing with us throughout this challenging time.

[Date & Time]
From Mar. 25, 2020 at 9:00 GMT

Email support available
Live support services unavailable

Reduced capacities

[Affected Services]
Square Enix EU Support Centre
- Phone and chat support

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