Important Announcements


FINAL FANTASY XIV: Evercold
Please click here for information on how to register your Pre-order Bonus.
Click here for information about the Collector's Edition in-game items and here for information about Pre-order Bonus Items and delivery.
If you have any queries about an order placed on the Square Enix Store, please click here for further support.

Nintendo Switch™ 2 Version Launch
If you experience any issues playing FINAL FANTASY XIV on your Nintendo Switch 2, please check here.

Important Information about Account Access Recovery
If you are having issues accessing your account, please check here.



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