In-Game/Game Contents

Can the BGM and sound effect volumes be adjusted?

Products & Services

How much storage space does the game require?

Can I play the app while playing music on my smartphone?

Technical Support

The app will not start.

The app keeps crashing.

Errors occur during gameplay or while downloading data.

I purchased an additional chapter, but it's not showing up in my app.

The game screen is not displaying correctly.

Products & Services

Which are the language options for this game?

Can the game data for "FINAL FANTASY XV: Pocket Edition" be saved on external storage?

Device/Platform

If I switch devices, can I play my previous game data on the newer device?

Apps

If I delete the app and redownload it, can I play with my previous data?

Can I change a character's name?

How do I backup my game data on cloud and transfer it?

Can the same game data be played across multiple devices?