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Frequently Asked Questions
Account/Billing
If I withdraw from PlayOnline without transferring, will my FFXI account be cancelled as well?
Please tell me how to use the character world transfer service after the transfer.
Please tell me how to create a new character after the transfer.
Please tell me how to enter registration codes for an expansion data disk after the transfer.
If my Service Account(previously PlayOnline ID) is cancelled, will I be unable to reactivate it unless I use the Character Reactivation Service?
In-Game/Game Contents
Can you provide details on the period of use if I have added any characters ("recurring continuous" options)?
Can I use use US expansion codes to make purchases from the Square Enix Account Management System if I have transferred my PlayOnline ID (US) to a Square Enix Account (JP)？
Will I need a Square Enix Account to log in to the Linkshell Community as well?
How long will my character's data be saved after I cancel my Square Enix Account?
How do I use Campaign Codes?
Products & Services
If I am using a client with a different language than my home region, how will I be affected? (e.g. Using a JP client in the NA region)
Is it possible to integrate all of my Square Enix Accounts into one single account?
I tried to obtain a new Square Enix Account, but I receive a message saying, "This email address has already been registered," and cannot obtain one.
How long does the security token's battery last?
Can I access online services unique to other regions?
Technical Support
FINAL FANTASY XI Error "FFXI-2003"
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