Knowledge Base Search
KB Article: 59635
KB Category: [Account/Billing]
KB Sub-category: [ID / Password Recovery]
Can I confirm which PlayOnline IDs I'm transferring?
Yes, a notification will be sent to the e-mail address registered to your Square Enix Account with the following subject line after you have completed the process:
The transfer of your PlayOnline ID to your Square Enix Account was successful
Next, please log into the Square Enix Account Management System on the Square Enix Account you previously transferred IDs to and select "PlayOnline/FINAL FANTASY XI" from the "Services and Options" menu. The PlayOnline IDs you have successfully transferred will be displayed under "Active Service Accounts". Linked PlayOnline IDs yet to be transferred can be viewed under "Linked PlayOnline IDs that Need to be Transferred". PlayOnline IDs which have neither been linked nor transferred will not appear on this screen at all.
The transfer of your PlayOnline ID to your Square Enix Account was successful
Next, please log into the Square Enix Account Management System on the Square Enix Account you previously transferred IDs to and select "PlayOnline/FINAL FANTASY XI" from the "Services and Options" menu. The PlayOnline IDs you have successfully transferred will be displayed under "Active Service Accounts". Linked PlayOnline IDs yet to be transferred can be viewed under "Linked PlayOnline IDs that Need to be Transferred". PlayOnline IDs which have neither been linked nor transferred will not appear on this screen at all.
