Knowledge Base Search
KB Article: 59637
KB Category: [Account/Billing]
KB Sub-category: [Pricing and Payment]
Is there any way to check that "recurring continuous" billing options have been cancelled on my Service Account?
Yes, a notification will be sent to the e-mail address registered to your Square Enix Account with the following subject line after completing the process:
You have successfully cancelled 'recurring continuous' billing options
After logging in to the Square Enix Account Management System and selecting PlayOnline/FFXI from "Check my Subscription", "Usage History" or "Service Selection", you will be able to view your current subscription details.
You have successfully cancelled 'recurring continuous' billing options
After logging in to the Square Enix Account Management System and selecting PlayOnline/FFXI from "Check my Subscription", "Usage History" or "Service Selection", you will be able to view your current subscription details.
We use cookies on our websites. You are free to manage this via your browser setting at any time. To learn more about how we use the cookies, please see our cookies policy.
You probably won’t be surprised to hear that we’ve updated our Privacy Notice. Please do take the time to read our new, more informative, easier to read and easier to understand, Privacy Notice.