Square Enix Account
View pages of related service:
Top -
Security Token Removal Form

Enter details


This form can only be used for Square Enix Accounts of the EU region. If you have a US account, please visit this page for more information.

For more information about tokens, please visit this page.


Please complete the form below and click "Next".

* Required field
Terms and Conditions - Removing the Software Token will lower the security of your account temporarily. Square Enix is not responsible for any damage caused by unauthorised access during that time.
- The process might take up to a week to complete.
- If you would like to use the Software Token again, please re-install the app and link it to your account again afterwards.
To the above terms*  
Square Enix ID*
E-mail Address*
* Please enter your SQUARE ENIX Account Email Address.
Confirm E-mail Address*
Date of Birth* / /
* DD/MM/YYYY
Security Question*
* If you do not remember your Secret Question and Answer, please select any and put N/A in the next field.
Answer*
* If you do not remember your Secret Question Answer, please put N/A.
Which type of Token do you want to remove?*
Do you want to suspend or remove the token?

* If you selected “Hardware Token", please tell us whether you want to have the token removed or suspended.
* If we unlink the token, you will not be able to use it again. If you wish to use a Security Token in the future, you will need to purchase a new one or register a software token.
* If you selected “Hardware Token", please tell us whether you want to have the token removed or suspended.
* If we unlink the token, you will not be able to use it again. If you wish to use a Security Token in the future, you will need to purchase a new one or register a software token.
Additional Details*



© 2021 SQUARE ENIX CO., LTD. All Rights Reserved.

We use cookies on our websites. You are free to manage this via your browser setting at any time. To learn more about how we use the cookies, please see our cookies policy.

You probably won’t be surprised to hear that we’ve updated our Privacy Notice. Please do take the time to read our new, more informative, easier to read and easier to understand, Privacy Notice.