Recovery from Account Management System Technical Difficulties (Apr. 10)

We are pleased to announce that the Square Enix Account Management System technical difficulties have been resolved.

We apologise for any inconvenience caused, and we thank you for your understanding.

[Date & Time]
Apr. 10, 2023 14:46 to 17:09 (GMT)
Apr. 10, 2023 15:46 to 18:09 (BST)
Apr. 11, 2023 0:46 to 3:09 (AEST)


[Details]
The screen for entering the Square Enix account and password would not properly display. Even if displayed properly, an error would occur during the Square Enix account authentication, and it is not possible to log in.

[Cause]
Server equipment issue

[Affected Service]
Square Enix Account