Products & Services

Can I play the game offline?

Can I purchase FINAL FANTASY VII in Australia or New Zealand?

Technical Support

I am getting a 404 error when downloading the game.

Where do I get the 'Serial' to register the game?

I am getting a 'Server Error' message when registering the game.

When launching FINAL FANTASY VII or activating my code on the website I get the following error messages: "Server error. Please try again." or "Your copy of FINAL FANTASY VII (PC) is already registered". What can I do?

I have purchased the game from the SQUARE ENIX Store, but my activation key will not work in the game launcher. What can I do?

Device/Platform

[Android/iOS] Can I change devices and continue playing this app?

Apps

[Android/iOS] How much free memory do I need for this app?

[Android/iOS] Can I switch languages in the app?/What languages are supported?

[Android/iOS] I deleted the app by mistake. Can I re-download it?

[Android/iOS] How do I save the game?/How many save data files can be created?

[iOS] My download was interrupted.