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KB Article: 78826
KB Category: [Security Tokens]
KB Sub-category: [Unlink] [Products & Services]

How do I switch from a Security Token to a Software Token?

In order to switch from a Security Token (key ring type) to a Software Token, you must first remove your Security Token, then register the Software Token.

To remove your Security Token:

1. Log into the Square Enix Account Management System using your Square Enix ID and password.
2. Go to "Services and Options" and select "One-Time Password".
3. Select "Adjust Security Token (key ring type) Settings", choose Security Token Removal and follow the steps for removing the Security Token.

How to Register a Software Token:

Please visit the following page for more information on how to register a Software Token.

How do I register a Software Token to my Square Enix account?

Please note that you cannot use a Security Token and Software Token simultaneously.

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