KB Article: 66691
KB Category: [Software Token]
KB Sub-category: [Products & Services]
The Emergency Removal Password allows you to forcibly remove the Software Token app from your account in situations where you cannot log in with a One-Time Password, e.g. if your smartphone is lost or stolen.
Make sure to note down your Emergency Removal Password and store it in a safe place.
Please visit this page for instructions.
You probably won’t be surprised to hear that we’ve updated our Privacy Notice. Please do take the time to read our new, more informative, easier to read and easier to understand, Privacy Notice.