Square Enix Account
Top - FAQ Search - FAQ Detail
Knowledge Base Search

KB Article: 66691
KB Category: [Software Token]
KB Sub-category: [Products & Services]

What is an Emergency Removal Password?

The Emergency Removal Password allows you to forcibly remove the Software Token app from your account in situations where you cannot log in with a One-Time Password, e.g. if your smartphone is lost or stolen.


Make sure to note down your Emergency Removal Password and store it in a safe place. For more information, visit this page.

We use cookies on our websites. You are free to manage this via your browser setting at any time. To learn more about how we use the cookies, please see our cookies policy.

You probably won’t be surprised to hear that we’ve updated our Privacy Notice. Please do take the time to read our new, more informative, easier to read and easier to understand, Privacy Notice.