KB Article: 66698
KB Category: [Software Token]
KB Sub-category: [Redownloading]
If you have not completed the registration process for the Software Authenticator yet, you can delete the app and re-download it to complete the installation. Otherwise, you must remove the Software Authenticator before deleting it.
Please refer to this article for more information on removing your Software Authenticator.
After the Software Authenticator has been removed, you can delete the app and re-download it to complete the re-installation.
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