If you have forgotten your SQUARE ENIX ID and password, please access the SQUARE ENIX Account Management System (https://secure.square-enix.com) and select the “Forgot your ID or password?” option below the “Log In” button. From there please follow the on-screen instructions to recover your SQUARE ENIX ID and/or password.

If you have forgotten your registered e-mail address or it is no longer accessible, please refer to the information in this article.