If you have forgotten your SQUARE ENIX ID and password, please access the SQUARE ENIX Account Management System (https://secure.square-enix.com) and select the “Forgot your ID or password?” option below the “Log In” button. From there please follow the on-screen instructions to recover your SQUARE ENIX ID and/or password.

If you need to recover your Security Question and Answer, please contact the SQUARE ENIX Support Centre by clicking on the button located at the bottom of this knowledgebase article.

If you have forgotten your registered e-mail address or it is no longer accessible, please refer to the information in this article.