In observance of the Christmas and New Year holidays, the European SQUARE ENIX Support Centre will be operating during the following hours.
[Dates]
19th December to 22nd December: Open from 10:00 to 18:00 (GMT)
23rd December: Open 9:00 to 17:00 (GMT)
24th December to 27th December: Closed
28th December to 30th December: Open from 9:00 to 18:00 (GMT)
31st December to 2nd January: Closed
Please be advised that additional time may be required before we are able to reply. Regular service will be resumed from January 3rd 2017 09:00 (GMT). Thank you for your understanding.
The SQUARE ENIX Support Centre would like to wish you happy holidays and thank you for your continued support.
SQUARE ENIX Support Centre
http://support.eu.square-enix.com