KB Article: 79721
KB Category: [Technical Support]
KB Sub-category: [Game Data] [Game Data]
[Mobile] I changed my device and synched my account to my new device, but I am unable to load my game data.
If you play on iOS, you will need to restore your purchase after reinstalling the game to access your save data.
To restore your purchase, please sign into the Apple Account you used to purchase the app, then go to "Add-On Content" from the title screen and select "Restore Purchase."
On Android, this data is automatically restored when reinstalling the game.