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KB Article: 74126
KB Category: [Technical Support]
KB Sub-category: [Video / Graphics]
I encounter stability issues while playing the game on Windows 8.1 or Windows 10. What should I do?
Running the game in the current operating environment (the combination of Windows 8.1/10 and an NVIDIA graphics card) has been seen to result in instability issues. To avoid these issues, it is necessary to limit the use of particle effects or run the game in Windows 7 compatibility mode. If you choose to run the game using the current settings, the quality of the graphics will be reduced.
Playing the game in Windows 7 compatibility mode can solve the instability issues that may occur when using a Windows 8.1/10 system with an NVIDIA graphics card.
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