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KB Article: 59086
KB Category: [Technical Support]
KB Sub-category: [Crash / Freeze]
The game wont launch or crashes during launch, why?
Crashing during launching the game can indicate that your PC does not meet the minimum requirements or that the drivers for your graphics card are too old to run the game correctly.
At the time of writing this FAQ the drivers listed below from nVidia and ATi are the favoured drivers for stable gameplay however newer drivers should always be installed when available. You may want to check with your PC manufacturers support team before installing these drivers as they may prefer you to install their own drivers for 'Warranty reasons'. In this case use the following information as a reference only.
nVidia
Windows XP - 163.75
Windows Vista 32-bit - 163.75
Windows Vista 64-bit - 163.75
Ati/AMD
Windows XP - Catalyst 7.11
Windows Vista 32-bit - Catalyst 7.11
Windows Vista 64-bit - Catalyst 7.11
At the time of writing this FAQ the drivers listed below from nVidia and ATi are the favoured drivers for stable gameplay however newer drivers should always be installed when available. You may want to check with your PC manufacturers support team before installing these drivers as they may prefer you to install their own drivers for 'Warranty reasons'. In this case use the following information as a reference only.
nVidia
Windows XP - 163.75
Windows Vista 32-bit - 163.75
Windows Vista 64-bit - 163.75
Ati/AMD
Windows XP - Catalyst 7.11
Windows Vista 32-bit - Catalyst 7.11
Windows Vista 64-bit - Catalyst 7.11
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