KB Article: 59083
KB Category: [Technical Support]
KB Sub-category: [Crash / Freeze]
The game crashes with an 'Error: Xlive.dll try reinstalling' message, how do I solve this?
The game crashes with an 'Error: Xlive.dll try reinstalling' message, how do I solve this?
It has been reported that some people are experiencing crashing when trying to launch the game with the error reporting 'Error : Xlive.dll try reinstalling'
In order to resolve this issue, you should reinstall the Games for Windows software.
**Nb. Windows XP users: Please ensure that you have service pack 2 installed or Games for Windows will not be able to launch correctly.**
The Games for Windows installer package can be found on the Kane and Lynch DVD, please follow the steps below if you require help to launch the installer:
1. Click on Start (Windows button for Vista users)
2. Click on My Computer (Computer for Vista users)
3. Find the DVD drive which has the Kane & Lynch disc in and right-click on the icon for the drive
4. Choose explore from the menu
5. look for a file named \XLiveRedist\" which has a computer and disc icon and double-click this to launch the installer for Games for Windows
6. Follow the on screen instructions and wait untill the installer is complete
7. Reboot your PC