Shadow of the Tomb Raider
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KB Article: 77690
KB Category: [Products & Services]
KB Sub-category: [Product Specifications]

I have encountered a bug in the game.

Before you submit a bug report, please try using a backup save game to see if it resolves your issues. A backup save game is a safe checkpoint that can be returned to if you get stuck in the game, or if something else goes wrong.

To select a backup save game:
1. Go to the main menu and select "Load Game".
2. Select the backup save game slot:
- Console: Press the left and right triggers together to toggle to the backup saves and select the appropriate save game slot.
- PC: Select the backup save slot.

It might also be helpful to check (video) walkthroughs of the section you are stuck in to find out if there are any additional gameplay elements that would allow you to progress further.

Should you continue to experience the same issue, please contact us directly.

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