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2016/09/28 11:40 from Square Enix Account

Recovery from EU Information Centre Limited Service (Sep. 28)

At the following time, EU support experienced technical difficulties causing the chat and email services to be unavailable.

We are pleased to announce that the issues have been addressed.

We apologise for any inconvenience this may have caused.

[Date & Time]
Sep. 28, 2016 from 08:00 to 11:30 (GMT)

[Details]
Technical difficulties

[Cause]
Network issue

[Affected Services]
Chat and email support