Final Fantasy XIV: Heavensward pre-orders
If you have a question or problem related to pre-ordering Final Fantasy XIV: Heavensward, please check this article before contacting us.
Trying to make a payment and receiving error 401, 406 or 601?
If you are encountering such an error, please first confirm with your bank that there are no restrictions on your card for online transactions. For further information, please refer to this article.
|I cannot log in /
I have forgotten my ID or password
|What is a One-Time Password /
Square Enix security token?
|Billing and Payment||Changing your e-mail address
or other account details