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KB Article: 66694
KB Category: [Software Token]
KB Sub-category: [Products & Services]

Is it possible for me to have a Security Token and a Software Token linked to my Square Enix account?

You cannot use a Security Token and Software Token simultaneously on one Square Enix account.


If you are already using a Security Token and wish to use a Software Token, you must first remove your Security Token.


Please visit the following page for more information on switching from a Security Token to a Software Token.


How do I switch from a Security Token to a Software Token?