KB Article: 12835
KB Category: [Account/Billing]
KB Sub-category: [ Unlinking]
I would like to unlink my PlayOnline ID from the Square Enix account.
If you wish to unlink your PlayOnline ID from a Square Enix account, please click on 'This did not answer my question' below to contact the SQUARE ENIX Support Centre prior to starting the transfer process. It is possible for your account to be unlinked, which would allow for you to choose a new Square Enix account to transfer to.
If you have already completed the transfer process and wish to transfer to a different Square Enix account, the procedure may take several days to complete. Please click on 'This did not answer my question' below to contact the SQUARE ENIX Support Centre for additional details.