i2501 Error Form

Enter details

Please use this form to request additional support for i2501 errors.

If you encounter an error i2501, please be sure you’re not using a VPN, ensure that your browser is up-to-date and does not run any script-blockers. If you are trying to make a purchase, please also make sure that your payment details are entered correctly.



Please complete the form below and click "Next".


* Required field
Name* First:

Last:
Contact E-mail Address*
Confirm E-mail Address*
Square Enix ID*
E-mail Address*
* Please enter your SQUARE ENIX Account E-mail Address.
Confirm E-mail Address*
Date of Birth* / /
* DD/MM/YYYY
Security Question*
* If you do not remember your Secret Question and Answer, please select any and put N/A in the next field.
Answer*
* If you do not remember your Secret Question Answer, please put N/A.
Attempted Registration/Purchase*
* Please enter the product you attempted to purchase/register before you encountered the error code.
Country of residence*
* Country in which you currently reside.
Internet service provider*
Are you using a VPN?*
* If you selected "Yes", please try without using a VPN.
Is JavaScript enabled on your browser?*
* If you selected "No", please try enabling JavaScript.
Is your browser up-to-date?*
* Your browser and all its plugins should be up-to-date.


Personal information entered on this contact form will be used to respond to your enquiry or question, in line with our Privacy Notice.



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