KB Article: 75376
KB Category: [Technical Support]
KB Sub-category: [Video / Graphics]
[PC] I'm having performance issues when using DirectX® 12
In some cases, DirectX® 12 can improve overall performance. Though, please note that it might not apply to every system.
If booting the game in DirectX® 12 causes issues, change API to the default DirectX® 11 version. It is likely that drivers are not up to date or the graphic card does not support the DirectX® 12 API.
Supported DirectX® 12 graphic cards:
- Nvidia: GTX 600s and up.
- AMD: HD7000s and up.
- Intel: HD Graphics 515, 5300 and up.