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KB Article: 63351
KB Category: [Device/Platform]
KB Sub-category: [ Changing Devices]
Please guide me through the steps for transferring game data when changing devices.
If you wish to continue playing the app on a new device, please follow the steps below to transfer your save data:
1) On your current device, go to 'Results' from the main menu and select 'Changing Devices' at the bottom of the screen.
2) Register the password of your choice.
3) When starting the game on your new device select 'Transferring Save Data.'
4) Enter your username and the password you registered and start the game.
* Please note that the new password will expire after 1 week from the time you set it. Once the password expires, you will not be able to use it to log in to the game on your new device. Should this happen, please set another password using your old device.
* If you are unable to re-register your password through your old device, please contact the Support Center and provide your team name and query code.
1) On your current device, go to 'Results' from the main menu and select 'Changing Devices' at the bottom of the screen.
2) Register the password of your choice.
3) When starting the game on your new device select 'Transferring Save Data.'
4) Enter your username and the password you registered and start the game.
* Please note that the new password will expire after 1 week from the time you set it. Once the password expires, you will not be able to use it to log in to the game on your new device. Should this happen, please set another password using your old device.
* If you are unable to re-register your password through your old device, please contact the Support Center and provide your team name and query code.
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