Frequently Asked Questions

I accidentally registered my Early Access code for Stormblood on the wrong Square Enix account or service account.

If you accidentally registered your Early Access Code on a wrong account, please contact us directly with the following information:

- Early Access Code
- Platform you purchased the game for (Windows/PlayStation 4/Mac)
- Square Enix ID and service account the code was registered on (e.g. ABCD1234 on service account 1)
- Square Enix ID and service account the code should be registered on (e.g. XYZ987 on service account 2)

Please note that we cannot be of assistance if any of these details are missing.



FAQ Article: 68476
FAQ Category: [Account] / FAQ Sub-category: [Registration Code]


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