Bug Report

Details

Please enter the details in the form below.

* required
Square Enix ID*
Basic Information
Time of Occurrence* / / /
* Year/Month/Day/Hour
Frequency*
World
Character Name*
* All valid characters
The name of the NPC
Your primary skill (class)
The name & progress of your current quest/levequest
Whether you were in a party or solo
Your character’s sex, race, and tribe
Map grid location
*i.e. Vertical 10, Horizontal 6
Time of day (in-game)
Platform*
Play Settings (Windows)

How to copy your PC settings

Launch FINAL FANTASY XIV > Click the "CONFIG" icon shown in the lower right of the launcher > Click "DISPLAY" for "System Information" > Click "Copy to Clipboard"
* This part of the form is only applicable to Windows version users. Please proceed to the next step.
Play Settings (Mac)

Please provide information of your machine:
- Model number
- OS version
- CPU
- Memory
- GPU
* This part of the form is only applicable to Mac version users.
Detailed Condition*
Please describe as much as possible in 4000 byte letters. When you are encountering the trouble, please enter the error message, date and time of occurrence, current condition, and Connection Structure.



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