If you have several service accounts and are encountering the error message 'Error 3109' after selecting 'Start' from the main menu, please follow these steps to resolve the problem:

1) Select 'Data Center' from the main menu
2) Select a different data centre than the preselected one
3) Select a service account with a valid subscription/game time

If you are encountering the error message under different circumstances, please contact us directly.