Frequently Asked Questions

Can I change my subscription from "Entry" to "Standard" while I still have days remaining on my subscription?

Yes, you can change subscription types but as the fees differ, you must pay the balance* (pro-rata) by the end of your current subscription date. Once you do so using your chosen method of payment, you can then change your subscription immediately from "Entry" to "Standard".

* If you choose to pay this difference by credit card, the minimum possible payment is 70p / €1.00

Note: the play time from your currently paid subscription remains intact even if you change subscription type.

FAQ Article: 78817
FAQ Category: [Account] [Billing] / FAQ Sub-category: [Registration Information] [Service Fee] [Other]

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