Frequently Asked Questions

Can I change my subscription from "Entry" to "Standard" while I still have days remaining on my subscription?

Yes, you can change subscription types but as the fees differ, you must pay the balance* (pro-rata) by the end of your current subscription date. Once you do so using either SQEX Crysta or a credit card, you can then change your subscription immediately from "Entry" to "Standard."

* If you choose to pay this difference by credit card, the minimum possible payment is 70p / €1.00

Note: the play time from your currently paid subscription remains intact even if you change subscription type.



FAQ Article: 78817
FAQ Category: [Account] [Billing] / FAQ Sub-category: [Registration Information] [Service Fee] [Other]


Return to TOP

About us Jobs Support Global Site
Terms of Use Privacy Notice Unsolicited Content Policy Corporate Statements
Material Usage Policy Media Enquiries Cookie Policy Licensing RSS

We use cookies on our websites. You are free to manage this via your browser setting at any time. To learn more about how we use the cookies, please see our cookies policy.

You probably won’t be surprised to hear that we’ve updated our Privacy Notice. Please do take the time to read our new, more informative, easier to read and easier to understand, Privacy Notice.