The phial of Fantasia allows to change a character's appearance. Please see below for the restrictions and limitations of the service, as well as resolutions for potential issues you may encounter.
The Phial of Fantasia allows you to edit your character's appearance in the character creation screen upon your next login. The features you may change are your character's race, gender, appearance, date of birth, and guardian.
The Fantasia will not enable you to change your starting class (starting city) or name.
Players can receive one phial of Fantasia throughout the main story of FINAL FANTASY XIV: A Realm Reborn.
Phials of Fantasia are otherwise available on the FINAL FANTASY XIV Online Store. They will be delivered upon purchase to a selected character on your service account via in-game Mog letter.
By using the phial of Fantasia in-game and then logging out, you will be able to edit your character the next time you log in by right-clicking (or pressing the corresponding button) on your character in the character selection screen.
You must remove all gear from your character except for your main armament when using the Fantasia.
Important notes:
- There is no deadline for editing your character. You will be able to edit your character at any time as long as you do not finalise your changes in the editing screen.
- The Fantasia will be consumed even if the new appearance you finalise does not differ from your character's original appearance.
If you use a Fantasia and log out while your character is participating in a duty, then make changes to your character, the edits will not be applied.
To remedy this, abandon the duty and log out of the game completely. Then, when you next log in and re-customise your character, you can log into the game which will save those changes correctly.
Please ensure you are happy with your character's appearance before editing again as the previous customisation is not saved.
Any edits that you make to your character's appearance after using a Fantasia potion will be lost if you have logged out during a duty and then re-customised your character.
To remedy this, abandon the duty and log out of the game completely. Then, when you next log in and re-customise your character, you can log into the game which will save those changes correctly.
Please ensure you are happy with your character's appearance before editing again as the previous customisation is not saved.