Please note: if you wish to contact us via chat, do not use the links below and click on the button 'Additional Assistance' instead.
- If you mistakenly registered your registration code on the wrong Square Enix account, please click
here.*
- If you have registered your code on the correct Square Enix account but a wrong service account, please click
here* instead.
Please note that we will need to verify the account holder's identity in this process.
*This link was designed for PCs and may not work on mobile devices.