In order to prevent server outages resulting from login and world congestion, we are currently closely monitoring traffic on our servers and adjusting the limits on both character creation and login as needed.

We sincerely apologise for the inconvenience and once again thank you for your patience and understanding in this matter. 

For the latest information, please check the News tab of The Lodestone.

If you encounter the error messages [30605], [20448], [10009] or [10019] when you try to update the game client, your computer's security may have been compromised by adware.

We are aware of two such programs; Savings Bull and Quick Knowledge which have been known to cause these issues but other malicious programs may also be causing your issue.
To solve this issue, please uninstall these programs, should you find them on your system, and be sure to regularly scan your computer for any unwanted programs or infections.

If you receive one of the following messages when starting the game on a PlayStation®4, one or several game files are corrupted.
Please uninstall the game and re-download it from the PlayStation®Store.

Error Messages/Codes:
     - A system error (20019) has occurred.
     - [4][-2147352480][8]