We experienced server equipment issues which caused player’s game data to update incorrectly on 4:00 a.m. Tuesday, August 23, 2016 (EDT), 1:00 a.m. Tuesday, August 23, 2016 (PDT), 8:00 a.m. Tuesday, August 23, 2016 (GMT).
We are pleased to announce that the issue has been addressed.
We apologize for the inconvenience this may have caused.
◆Date & Time
4:00 a.m. to 4:15 a.m. Tuesday, August 23, 2016 (EDT)
1:00 a.m. to 1:15 a.m. Tuesday, August 23, 2016 (PDT)
8:00 a.m. to 8:15 a.m. Tuesday, August 23, 2016 (GMT)
◆Affected Data
・Unable to obtain login bonus when logging on the above time
・“Once per day discount hunt” and “once a day free hunting” would not reset
・The progress on “Friend Point Hunts” would not reset.
*Login bonuses and data updates has recovered as of 4:15 a.m. Tuesday, August 23, 2016 (EDT), 1:15 a.m. Tuesday, August 23, 2016 (PDT), 8:15 a.m. Tuesday, August 23, 2016 (GMT).
◆ To Customers that are still experiencing game data update issue:
According to your connectivity environment, the game data may take time to update.
This may update when restarting your application.
We apologize for any inconvenience and this may have caused.
We hope you continue to enjoy playing Guardian Cross!