Recovery from Square Enix Account Management System Issues (May 27)

We are pleased to announce that the Square Enix Account Management System issues listed below have been resolved.

We apologise for any inconvenience caused and we thank you for your understanding.

[Date & Time]
May 27, 2026 7:24 to 8:39 (GMT)
May 27, 2026 8:24 to 9:39 (BST)

[Details]
- Difficulty logging into PlayOnline
- Difficulty logging into Final Fantasy XI Forum
- Difficulty logging in to Square Enix Account Management System, and difficulty performing certain payment-related operations or procedures

[Cause]
Server equipment issue

[Affected Service]
PlayOnline
Final Fantasy XI Forum
Square Enix Account Management System