It’s not possible for users to change the names or email addresses on tickets for the FINAL FANTASY XIV Fan Festival 2023 in London. However, if you made a mistake when entering the name or email address, there may be exceptional circumstances in which the support team can change these details for you, such as typos or legal name changes that occurred after you purchased your ticket(s). Please note that we may refuse to update details depending on the circumstances and we may also require additional documentation from you. If you want to request a change of details, please contact support via this form.