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KB Article: 79427
KB Category: [Products & Services] [Products & Services]
KB Sub-category: [Product Specifications] [Promotional] [Pre-order Bonus] [Pre-order Bonus]
Where do I find the DLC codes for my physical FINAL FANTASY VII REMAKE order?
If you’ve ordered the physical Deluxe Edition of the game, the code for the Cactuar Summon is included on a leaflet in the box.
The distribution of the codes for the Chocobo Chick Summon (the exclusive pre-order bonus) and the Carbuncle Summon (included in the First Class Edition) are handled by the retailer you’ve purchased from, so please contact them for more information.
Please note that you may not receive the additional DLC until the official release of the game on April 10.
If you’ve ordered from the Square Enix Store, you should be able to find more information about your enquiry on the FINAL FANTASY VII REMAKE section of the Square Enix Store Help Centre below:
https://support.store.eu.square-enix.com/hc/en-gb/categories/360001288200
If you cannot find an answer to your question, please contact the Store support team via the link below:
https://support.store.eu.square-enix.com/hc/en-gb/requests/new
The distribution of the codes for the Chocobo Chick Summon (the exclusive pre-order bonus) and the Carbuncle Summon (included in the First Class Edition) are handled by the retailer you’ve purchased from, so please contact them for more information.
Please note that you may not receive the additional DLC until the official release of the game on April 10.
If you’ve ordered from the Square Enix Store, you should be able to find more information about your enquiry on the FINAL FANTASY VII REMAKE section of the Square Enix Store Help Centre below:
https://support.store.eu.square-enix.com/hc/en-gb/categories/360001288200
If you cannot find an answer to your question, please contact the Store support team via the link below:
https://support.store.eu.square-enix.com/hc/en-gb/requests/new
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