KB Article: 78826
KB Category: [Security Tokens]
KB Sub-category: [Unlink] [Products & Services]
In order to switch from a Security Token (key ring type) to a Software Authenticator, you must first remove your Security Token, then register the Software Authenticator.
To remove your Security Token:
1. Log into the Square Enix Account Management System using your Square Enix ID and password.2. Go to "Services and Options" and select "One-Time Password".
3. Select "Adjust Security Token (key ring type) Settings", choose Security Token Removal and follow the steps for removing the Security Token.
How to Register a Software Authenticator:
Please visit the following page for more information on how to register a Software Authenticator.How do I register a Software Authenticator to my Square Enix account?
Please note that you cannot use a Software Authenticator and Security Token simultaneously.
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