Accessibility - Square Enix West

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A11Y is short for Accessibility. It means making our games and services usable to as many people as possible, including people with disabilities. At Square Enix, we believe in making high quality games that bring joy and entertainment to all players. Accessibility is an important part of that mission and we want to hear from players who may encounter accessibility barriers.

Please use this feedback form to let us know if:

You have encountered accessibility barriers in a game, which prevent you from fully enjoying your experience.

You cannot play a game due to its lack of accessibility.

You would like to send us suggestions regarding accessibility in our games or other related products and services.


Please note that you cannot contact the customer support teams via this form. If you require customer services or assistance for general inquiries, please return to the Support Center and follow the steps below:

Choose your product

Review or search for FAQ articles

Request additional assistance if necessary


Encountering issues using this page? You may also contact us by emailing us at sew-accessibility@eu.square-enix.com.

Please be aware that due to a high volume of reports, we may not respond to all individual feedback and messages.



Please complete the form below and click "Next".

* Required field
Contact email address*
Confirm email address*
Game Title / Service*
Please enter the title of the game, service, or event for which you wish to provide feedback.
Platform (if applicable)
Enter the name of the platform you are playing on.
Subject*
Feedback / Message*
* Please provide your feedback or message in 2000 characters or less.


Please use the option below to upload files if you wish to share any images or videos with us.


Please note the following before attaching any files:

* Acceptable file formats are: JPEG, PNG, GIF, BMP, TXT, PDF and ZIP.
* If the image is larger than 3MB, it will be automatically resized. If this process fails and you encounter an error, please reduce the file size and submit again.
* Please do not modify any of the attached images.
* Please make sure that all important information is clearly visible.




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