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2018/10/25 09:45 from Square Enix Account

Recovery from EU Support Centre Limited Service (Oct. 25)

During the time below, we experienced network technical difficulties caused by DDoS attacks.

At this time, the situation seems to have stabilised and support services are back up as normal.

We apologise for any inconvenience caused and thank you for your patience.

[Date & Time]
From Oct. 23, 2018 14:10 to Oct. 25, 2018 08:00 (GMT)
From Oct. 23, 2018 15:10 to Oct. 25, 2018 09:00 (BST)

Intermittent outages

Network issues

[Affected Service]
Chat and email support