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2018/09/07 13:45 from Square Enix Account

European GM Petition Service Technical Difficulties (Sep. 7)

We are currently experiencing technical difficulties with the European GM Petition Service.
The issue is currently being addressed, and new updates will follow as additional information becomes available.

The North American GM petition service is operating as normal and users may still place GM calls for urgent issues.
However, please be aware that there may be significant delays until these GM calls can be answered.

We apologise for the inconvenience.

[Date & Time]
From Sep. 7, 2018 12:15 (GMT)
From Sep. 7, 2018 13:15 (BST)

[Details]
- European GM petition service unavailable.

[Cause]
Power Outage

[Affected Services]
- FINAL FANTASY XI
- FINAL FANTASY XIV