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2018/03/01 15:35 from Square Enix Account

EU Information Centre Limited Service (Feb. 28): Follow up 2

We are pleased to inform you we will resume limited email assistance from tomorrow, Friday 2 March at 9:00 (GMT). Chat and phone services will remain unavailable until further notice due to the continuing severe weather, which is necessitating that the EU Support Centre team runs with minimal staff.

We apologise for the inconvenience this may cause.

We’re hoping to resume full support services by Monday 5 March, 9:00 (GMT) and will update as additional information becomes available.

Thank you once again for your patience and understanding during these exceptional weather conditions.

[Date & Time]
Since Feb. 28, 2018 at 13:15 (GMT)

Chat and phone support unavailable
Support Centre services limited to email assistance

Severe weather conditions

[Affected Services]
Chat and phone support