The following issues occurred with the Android version of the application (version 3.1.009) that was distributed from 3:00 to 12:00 on October 30, 2014 (GMT).
- An issue wherein the application could not be updated.
- An issue wherein the application could not be re-installed after uninstalling.
- An issue wherein the application would not operate optimally due to the Android OS version update.
For those customers who purchased the application within the aforementioned time period, we will be issuing a full refund by around November 21, 2014.
If you currently have installed the version of the application in which the issues occur, we ask that you please uninstall it and purchase the new version of the application again from the URL provided below.
Google Play Store “Secret of Mana”
https://play.google.com/store/apps/details?id=com.square_enix.secret
*How to check the version of the application
Please use the steps below to access information about the application and check the version.
For Android 2.x:
1. Select “Settings” from the Android OS
2. Select “Applications”
3. Select “Application Manager”
4. Select “Secret of Mana”
For Android 4.x:
1. Select “Settings” from the Android OS
2. Select “Apps”
3. Select “Secret of Mana”
* The save data will be deleted when you uninstall the application. The saved data cannot be transferred over to the new version of the application. Unfortunately, you will be starting from the beginning of the game.
We apologize for any inconvenience this has caused.